1. Introduction
Fast App Connect ("we," "us," or "our") is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, and disclose personal information in the course of providing our university application services in Canada. We operate in compliance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy laws.
2. Information We Collect
To facilitate your applications to Canadian institutions, we collect the following categories of information:
- Identity Data: Full name, date of birth, gender, and citizenship status.
- Contact Data: Email address, phone number, and physical address.
- Academic Data: Transcripts, previous education history, test scores (IELTS, TOEFL, etc.), and certificates.
- Application Data: Your preferred programs, personal statements, and letters of recommendation.
3. How We Use Your Information
We use your information strictly for the following purposes:
- To create and manage your unified application profile.
- To transmit your application data to the specific Canadian universities and colleges you select.
- To provide critical updates regarding your application status.
- To assist with study permit (visa) support guidance.
- To comply with legal obligations and prevent fraudulent activity.
4. Disclosure to Third Parties
Your information is shared with third parties only when necessary to fulfill our service:
- Educational Institutions: We transmit your profile to the universities/colleges you have chosen to apply to.
- Service Providers: We may use trusted third-party providers for secure data hosting (e.g., AWS/MongoDB Atlas) and email delivery.
- Legal Requirements: We may disclose information if required by Canadian law or via valid legal process.
We Never Sell Your Personal Data to Third Parties for Marketing Purposes.
5. Data Retention & Security
We retain your information for as long as necessary to fulfill the purposes for which it was collected or to comply with legal requirements. All data is stored in secure, encrypted environments. We use industry-standard SSL/TLS encryption for all data transmissions.
6. Your Rights Under PIPEDA
As a user in Canada, you have the following rights regarding your personal information:
- Access: The right to request a copy of the personal information we hold about you.
- Correction: The right to request that we correct any inaccurate or incomplete information.
- Withdrawal of Consent: The right to withdraw your consent to our processing of your data at any time (this may affect our ability to provide services).
7. Contact Our Privacy Officer
If you have any questions about this Privacy Policy or our data practices, please contact our Privacy Officer at:
Email: privacy@fastappconnect.com
Subject: Privacy Inquiry / PIPEDA Compliance